POPULAR TOPICS

Each message is specifically crafted for a unique audience. Any of the topics listed below can be customized, combined or broken apart into varying lengths to meet the specific need of the client. Some of our most popular topics include:

There are many factors that can contribute to a breakdown in communication, and lead to conflict and misunderstanding. Delivering an intact message means delivering a clear message while keeping your character and the people on the other end of your words intact. Here, we identify what it takes to speak with clarity while minimizing conflict and misunderstanding.  These tactics will dynamically change the way people receive the message you are trying to deliver!

INTACT:
BUILDING AN EFFECTIVE MESSAGE

Whether managing personal relationships or relationships in the workplace, understanding the role of interpersonal communication is an important piece to building up those relationships. 

 

Knowing what to say is only half the battle. What really matters is knowing how to say what needs to be said, why it needs to be said that way, and when to say it. When we learn to do that, we can establish a rapport so powerful, that we can overcome obstacles, move past differences, and establish a bulletproof rapport.

BULLETPROOF
RAPPORT

There are many different forms of negotiations. Negotiations exist in law enforcement, in business and sales, in mediation and even in personal relationships. The "Four T's" of negotiations, adapted from law enforcement hostage negotiations, equips audiences with a simple framework to approach any negotiation, regardless of application.

THE
NEGOTIATION
MODEL

OUR PHILOSOPHY

At Marshall, we believe that tactical training shouldn't be limited to weapons and hand to hand combat, but that it should include how we wield our words. Our mission is to make tactical communication relevant and available to non-tactical communicators, thereby equipping leaders and organizations to navigate conflict more effectively.

 

OUR VALUES

We believe in the value of Preserving Character, that one should never do or say anything to cause character to come into question. We exemplify the value of Maintaining Composure and aim to be the calm in the midst of chaos. We focus on the value of Balanced Control and endeavor to steward well over that which we can control, and to effectively prepare for that which we cannot.

 

OUR WORK

We provide conflict training and resolution services to individuals and organizations alike. Through One-on-One Coaching, Team and Corporate Training, Workshops, Speaking Events and more, we help our clients obtain a tactical advantage over conflict and tension.

 

OUR ADVANTAGE

Our unique methodology is rooted in strategic communication principles such as multi-disciplinary collaboration, stakeholder identification and engagement, and reputation management. It simultaneously includes deconfliction, message encoding and decoding analysis, as well as critical capability and vulnerability assessments. Combined, this approach allows those in conflict to go beyond perceived conflict and attack the deep root causes of conflict that often go unaddressed.

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OUR PHILOSOPHY

We believe that tactical training shouldn't be limited to weapons and hand to hand combat, but that it should include how we wield our words. Our mission is to make tactical communication relevant and available to non-tactical communicators, thereby equipping leaders and organizations to navigate conflict & tension more effectively.

 

OUR METHODOLOGY

We've created a unique framework that allows high capacity leaders and teams to identify their own unique communication malfunctions that contribute to tension and conflict. Our 8-part framework was developed by combining principles of strategic communication with the best practices of tactical communication found in hostage negotiations, crisis intervention, and high-stakes interrogations.

 

Our unique methodology is rooted in strategic communication principles such as multi-disciplinary team collaboration, stakeholder identification and engagement, and reputation management. It simultaneously includes deconfliction, message encoding and decoding analysis, as well as critical capability and vulnerability assessments. Combined, this approach allows those in conflict to go beyond perceived conflict and attack the deep root causes of conflict that often go unaddressed.

 

OUR VALUES

We believe in the value of Preserving Character, that one should never do or say anything to cause their character to come into question. We exemplify the value of Maintaining Composure and aim to be the calm in the midst of chaos. We focus on the value of Balanced Control and endeavor to steward well over that which we can control, and to effectively prepare for that which we cannot. We lead with compassion care

 

OUR WORK

We provide conflict training and resolution services to individuals and organizations alike. Through One-on-One Coaching, Team and Corporate Training, Workshops, Speaking Events and more, we help our clients obtain a tactical advantage over conflict and tension.